Sincere Appreciation
for Everyone!
Creating Memorable
Moments!
Caring Approach in
Everything We Do!
Choosing the Road
To Recovery...
SERVICES
Short-Term Stay After Hospital Admission
Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE
In-Patient Residential Stay
Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE
Specialty Programs
Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS
Featured!
Post COVID-19 Recovery Program
Our Recovery Program is designed for individuals who have been diagnosed with COVID-19, required hospitalization, and are now in the recovery phase. We provide a caring environment to meet the rehabilitation and nursing needs to help you return to your prior level of function.
READ MORE
Featured!
Telemedicine
Our portable Telemedicine equipment is state-of-the-art and available during the day, after hours, or on weekends without the need for the resident to leave the comfort of their own bed
READ MORE
FEATURES
Admissions 7 Days per Week
Private Rehabilitation Suites
Private Visitation Space
Rehabilitation Gym
Dining Areas
Entrance
Courtyard
Indoor/Outdoor Common Areas
INSURANCES ACCEPTED
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[review] => PHC took GREAT care of my mom! The facility was spotless and staff was outstanding. PT/OT was tremendous. Darryl Moss, fmr Creedmoor mayor.
[rating] => 5
[reviewer] => Darryl Moss
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[response] => Dear Patrena, we're so very sorry that you feel you had a negative experience while visiting our Center. The team of Health Care Professionals at Pettigrew Rehabilitation Center strive to provide a quality experience for our Residents and their loved ones on the Road to Recovery. We would like to know more about your experience and ask that you please complete the form using this link: http://reviews.wearekymera.com/39782078/i or, if you prefer, please call our Center Administrator directly at (919) 286-0751 to schedule a meeting at your earliest availability.
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[review] => Our experience with Pettigrew Rehabilitation Center, during My Father’s stay, was exceedingly positive. The staff were always very attentive, helpful, respectful, and supportive. The facility was clean and well organized. We highly recommend Pettigrew Rehabilitation to anyone in need of their services. My father’s Nurse Kay, in particular, went above and beyond. We will forever be grateful for her dedication, care, and kindness during this difficult time. We could not be more pleased in selecting this facility. We would like to thank all the staff members that helped care for our loved one.
[rating] => 5
[reviewer] => D Walk
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[response] => Dear "D", please accept our Sincere Appreciation for your positive review and wonderful 5-STAR Rating of our Center. The Pettigrew Team of Health Care Professionals strive to offer our Residents and loved ones a quality experience. We completely agree with you that Kay is amazing and a valued member of our team. Please know that we are here for you and your family members should you require senior Rehabilitation and 24-Hour Nursing Care.
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[review] => I hope the administrator and DON do the right thing, everyone is watching.
[rating] => 1
[reviewer] => Sarah Mathews
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[response] => Dear Sarah, we're so very sorry to hear that you feel you had a negative experience while visiting our Center. We want to know more about what your experience and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/39669521/i or, if you prefer, please call our Center Administrator directly at (919) 286-0751 to schedule a meeting at your earliest availability.
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[review] => I really appreciate how most of the staff members are involved in the residents care and well being as a whole
[rating] => 5
[reviewer] => Jamie Foster
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[review] => Excellent staff, very friendly and professional.
[rating] => 5
[reviewer] => Montrell Townes
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[review] => I give this facility a 5 star based on my family member sharing their experience during a lengthy stay at Pettigrew Rehab Center. Sabina and her staff ensured the transition to the facility was seamless. The staff is always courteous, helpful, and understanding of the situation you and your loved one are going through and will provide resources to assist you if you need it.
[rating] => 5
[reviewer] => Renee Williams
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[reviewer] => Kaitlyn Riggins
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[response] => Dear Kaitlyn, please accept our sincere appreciation for your wonderful 5-STAR Rating of our Center. The Pettigrew Rehabilitation Center team of health care professionals strive to offer a quality experience for the Residents and their loved ones while on the Road to Recovery. Please know that we are here for you and your family members anytime you should need us.
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[review] =>
[rating] => 5
[reviewer] => Robin Betts
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[response] => Dear Robin, thank you so very much for your positive 5-STAR Rating of our Center and team of Health Care Professionals. Please know that we are here for you and your loved ones anytime you should need our services.
[status] => Posted
[response_date] => 2024-04-02 14:42:36
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[review] => This facility is not a good place to have your love ones in because they don’t really have good nurses to check on the patients periodically.
[rating] => 1
[reviewer] => Lamiracle Morehead
[review_url] => https://maps.google.com/?cid=15242703642966884823
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[review_date] => 2024-03-04
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[response] => Dear Lamiracle, we're so sorry to hear that you felt it was a negative experience at our Center. Our Team of Health Care Professionals strive to provide a quality experience for our Residents and their loved ones. We would like to know more about your experience and ask that you please take a moment to complete the form using this link: https://reviews.wearekymera.com/39247517/i or, if you prefer, please call our Center Administrator at (919) 286-0751 to schedule a meeting at your earliest convenience.
[status] => Posted
[response_date] => 2024-03-04 14:38:18
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[review] => Omg -10 out of 10!! If you truly care about your loved ones and have no choice but to put them in a “home” don’t waist your time with this one. The older CNAs have such a nasty disposition they are just so horrible my aunts roommate once waited a whole hour and a half for someone to come change her thank god my aunt could go to the bathroom on her own I went and said something to one of them about it and she told “ well I don’t know what to tell you she just going to have to wait until her Cna gets there” I was in such disbelief that someone would even say that and don’t get me started about my aunt only getting a bath twice a week after finding out that and some other stuff I took her out and now she stays with me so yeah it’s a no
[rating] => 1
[reviewer] => Sai Hasegawe
[review_url] => https://maps.google.com/?cid=15242703642966884823
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[review_date] => 2024-02-27
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[response] => Dear Sai, we're truly very sorry that you feel you had a negative experience while visiting our Center. We strive to provide quality care and services to our Residents and their family members while on their road to recovery. We would like to learn more about what you experienced and kindly ask you to please complete the form using this link: https://reviews.wearekymera.com/39240713/i or if you prefer, please call our Center Administrator directly at (919) 286-0751 to schedule a meeting at your earliest convenience.
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[review] => Lord where do I start That so called “Director” Maya is a peace of work in her self if I could snatch that old wig off her head I would have she has a repugnant demeanor smile in your face one moment and fake the next just can’t do it child. Terry is just the rudest person I’ve ever seen laughing in your face about serious matters life and death is no laughing matter when they are in your care. Louis the activity lady is such a sweetheart why can’t more people just love the job the have. Sam is a very carrying person and I enjoyed our conversation when I visited. The CNAs (all but like a hand full) are truly just cut from the wrong cloth they are not ment to be trusted every time I visit they are always talking bad about the residence no matter who’s around and that constantly on your phone when people have call lights on for 20-30mins at a time. The food is way better then It use to be but my grand mother is tired of eggs salad sandwiches and not getting snacks throughout the day she would ask her cna and all she gets is a “I’ll see” and she’s never to be seen after she “goes to see what she can do” but my grandmother did say she likes the kitchen staff she talked all good things about Ms. Tina and the other lady cook I hate I don’t remember her name. The lack of compassion In This center is sickening.
[rating] => 1
[reviewer] => Mika R
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[response] => Dear Mika, we're very sorry that you feel you had a negative experience while visiting our Center. Our Pettigrew Team of Health Care Professionals strive to provide a quality experience for our Residents and their family members. We would like to know more about your experience and ask that you please take a moment to complete for form using this link: https://reviews.wearekymera.com/39240712/i or if you prefer, please call our Center Administrator
at (919) 286-0751 to schedule a meeting at your earliest convenience.
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[review] => I’m writing this review to commend Pettigrew Rehab for the care they gave my husband for almost 2 weeks he was a patient there. We checked several facilities in the area & we chose Pettigrew primarily due to the friendly, warm reception we received while touring the facility. The staff seemed to get along well & my husband received excellent OT & PT rehab.
Nursing & admin were always professional & approachable, reassuring my husband with his concerns! I’m sure if he wasn’t on isolation it would’ve been easier for him.
Thank you for lessening my stress during this most difficult time!
[rating] => 5
[reviewer] => Cheryl Alford
[review_url] => https://maps.google.com/?cid=15242703642966884823
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[review_date] => 2024-02-22
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[response] => Dear Cheryl, please accept our sincere appreciation for your positive review and wonderful 5-STAR Rating of our Center. Our Team of HealthCare Professionals strive to provide a quality experience for the Residents and their loved ones. We consider it an honor that you selected our Center to provide care and services to your husband while he was on the road to recovery. Please know we are here for you and your family, anytime you should need us.
[status] => Posted
[response_date] => 2024-02-23 15:28:08
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[review] => If I could leave less than one, I would. My mother-in-law was in there last week. They were made aware she was an extremely high fall risk and suffers from Dementia. One of her friends went to visit and found her bed empty. She asked the nurse where could she be. The nurse had no idea. She left to report it to the front desk. In the meantime, the friend found her in the bathroom clinging to the sink. She had no idea how she got there o how long she was there….apparently long enough for her to try to walk back to her bed. I was told by my brother-in-law they ignored her call button when he visited. My husband and I were on our way to visit when we got a call from my sister-in-law that they were taking her out of there because of the sorry care she was getting. I am GLAD I did not witness any of this myself as my anger tends to get the better of me when elderly and/or children are neglected and abused.
[rating] => 1
[reviewer] => Donna Bridges
[review_url] => https://maps.google.com/?cid=15242703642966884823
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[response] => Dear Donna, we are truly very sorry that you feel you had a negative experience while your mother-in-law was at our Center. Our team of health care professionals strive to provide a quality experience for our Residents and their loved ones. We would like to know more about your experience and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/39198891/i or, if you prefer, please call our Center Administrator Directly at (919) 286-0751 to schedule a meeting at your earliest convenience.
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[response_date] => 2024-02-01 14:17:34
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[id] => 39113394
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[review] => My mother recently stayed here for rehab for two weeks. The staff was always friendly and helpful. The staff works very hard to try to take care of everyone's needs. The facility is clean and inviting. Thanks for all you do to get our family members back on their feet.
[rating] => 5
[reviewer] => Jodi Matheny
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39113394
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[review_date] => 2023-12-03
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[response] => Dear Jodi, this is great news! We're so happy to know that you had a good experience at our Center. Please know we are here for you anytime you should need our services. Thank you so much for your positive comments and 5-STAR Rating.
[status] => Posted
[response_date] => 2023-12-14 13:00:25
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[review] => That’s what I got for breakfast..Friday .. this place should be shutdown..mangers tried to tell me this has been cooked
[rating] => 2
[reviewer] => Roosevelt Lovely
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39099417
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[review_date] => 2023-11-24
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[response] => Dear Roosevelt, we're so very sorry to hear about your experience with breakfast. We want to know more, to help resolve the situation. Please let us know more about your experience so that we can assist you further by filling out the form using this link: http://reviews.wearekymera.com/39099417/i or, if you prefer, please call our Center Administrator directly at (919) 286-0751 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-11-27 10:11:45
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[review] => My grandmother was a resident in this facility for a time. While I was not witness to a lot of the goings on in the facility, her reports were appalling. She was given her medication at the wrong times of day and continually given a medication with all of her other medications that are contraindicated to be given within an hour and a half of each other. When she would try to tell them that she couldn’t take those medicines together they would tell her she either declined all of them or she took them all when they gave them to her. At one point they gave her her sleep medication in the middle of the day, making her groggy the entire day. She tried to tell them that she wasn’t supposed to have any medicine at that time but they told her she took them now or not at all. Three days after her discharge her heart stopped. Thankfully she was resuscitated and in a much better rehab facility now. Thankfully my grandmother is in good mental health but others couldn’t have reported back to their family about the intense medication mismanagement.
I went in with my mother to inquire about some records and appointments and the social worker (Terry) is incredibly rude, laughing in the face of a family who are trying to ensure continuity of care for their family member. The only good thing about this facility is the pt she received but this is not worth the active harm that was caused by this place. Please do not allow your loved ones to be in the poor care of this facility, especially if they cannot report mismanaged care to their family.
[rating] => 1
[reviewer] => Brandie J
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/39077225
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[review_date] => 2023-11-10
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[response] => Dear Brandie, we are so very sorry that you felt your grandmothers stay at our Center was unsatisfactory. Our team of health care professionals strive to provide a quality experience for our Residents and their loved ones. We would like to know more about your grandmother's experience and kindly ask that you please fill out the form using this link: http://reviews.wearekymera.com/39077225/i or, if you prefer, please call our Center Administrator directly at (919) 286-0751 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-11-13 10:29:31
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[18] => stdClass Object
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[id] => 38875256
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[review] => This place is sorry for one they have covid and did not inform residents family my grandmother was there she got covid, the nurse and aides don't were mask but they are going in and out of covid patients rooms then going into other rooms were there is no covid they are understaffed with no help it's sad I advised everyone not to send your love ones here I will be contacting state about this facility the only good thing about this place is the rehab they are all great but everything else is horrible 4 members of my family got covid from this place visiting my grandmother they need to review state regulations about covid cause they clearly don't follow it at all they need to be shut down asap !
[rating] => 1
[reviewer] => Tiffany S
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38875256
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[review_date] => 2023-08-12
[review_time] =>
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[response] => Dear Tiffany, we're very sorry that you feel you had a negative experience. Our team of Health Care Professionals strive to provide quality care and services to our Residents and their loved ones. We would like to know more about your experience and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/38875256/i or if you prefer, please call our Center Administrator directly at (919) 286-0751 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-08-14 12:21:15
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[19] => stdClass Object
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[review] => As someone else previously said, if I could give a -0 rating that would be generous! Emily (OT) & Shilta (PT) were the class act of this place. Unfortunately that’s only 1 out of 24 hrs. My mother was put in her bed with no access to her call button or phone, she was denied a bed pan, told to go in her diaper and left in a soiled diaper because the aide was delivering meals and couldn’t let them get cold! Staff kept rolling her onto her broken shoulder even with her being in a sling, SW did not want her to attend her own care plan meeting, I was asked (& refused) to sign admissions paperwork on the day we pulled my mother out of there. The SW gave an incorrect address to the medical transportation company which only came to light when my mother told the driver “this isn’t my home!” DO NOT send anyone here!!!
[rating] => 1
[reviewer] => Jane Rosen
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38867356
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[review_date] => 2023-08-06
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[response] => Dear Jane, we are so very sorry that you feel you and your mother had a negative experience at our Center. Our team of health care professionals strive to provide a quality experience for our Residents and their loved ones. We would like to know more and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/38867356/i or, if you prefer, please call our Center Administrator at (919) 286-0751 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-08-07 15:40:06
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[review] => Ms Gloria Walker is always very helpful and polite when I visit the residents if I need a question answered she's always available to provide me with an answer.Per Ms.Calvin Starnes
[rating] => 5
[reviewer] => Demo 1
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38651024
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[review_date] => 2023-06-03
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[user] => Tom O'Neill
[response] => Dear Demo, thank you so very much for your positive feedback about Ms. Walker and for your wonderful 5-STAR Google Review of our team of Health Care Professionals! Our team strives to provide quality care and services to our Residents and their Loved Ones while on their Road to Recovery. It's always inspiring to our Team when we read that our team is doing a good job.
[status] => Posted
[response_date] => 2023-06-05 12:22:28
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[21] => stdClass Object
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[id] => 38583008
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[review] => Sabina and her team went above and beyond to curate a safe space for our loved one. There is a culture of “togetherness” at Pettigrew. I’ve not located any bosses … just a powerful pack of leaders. The floors shine like glass and the guest bathrooms smell really good. It is evident that this company values those who are on the front line … taking on the tasks that we are unable to do at home. My family is forever grateful for the love and genuine support during this transition process.
~Keep Going
[rating] => 5
[reviewer] => Kacee Hieke
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38583008
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[review_date] => 2023-04-26
[review_time] =>
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[response] => Dear Kacee, please accept our sincere appreciation for your 5-STAR Review and positive feedback! We agree that Sabina and the entire Pettigrew Team are very special and committed health care professionals. We are honored that you selected our Center to provide quality care and services. We're always inspired when we hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2023-04-27 14:16:39
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[22] => stdClass Object
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[id] => 38583009
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[review] =>
[rating] => 5
[reviewer] => Reginald Bass
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38583009
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[review_date] => 2023-04-10
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[user] => Tom O'Neill
[response] => Dear Reginald, we are so happy you enjoyed your experience at our Pettigrew Rehabilitation Center. Please know we are here for you anytime you need our services.
[status] => Posted
[response_date] => 2023-04-27 14:17:28
)
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[23] => stdClass Object
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[type] => reviews
[id] => 38476557
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[review] => They have a scheduling problem. Not enough nurses on Friday nights and Saturday day nurses calling out leaving 3rd shift nurses to work over for hours. The scheduling nurse will not answer the the phone on Saturday mornings to inform 3rd shift nurses weather they will have relief or not. Sometimes as many as 80 plus patients and only 2 nurses.
Truly Pettigrew Rehabilitation center does not care about staffing properly and the state regulation board does not care as well. Sad to think that the care of our elderly is in the hands of understaffed facilities that charge an exorbitant amount of money and they severely understaffed the establishment. I feel worse for the nurses and the aids who are overwhelmed and overworked by a management that doesn't care.
[rating] => 1
[reviewer] => Michale Silver
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38476557
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[review_date] => 2023-03-04
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[user] => Tom O'Neill
[response] => Dear Michale, we're so sorry to hear that you feel you have a negative experience at our Pettigrew Center. We would like to know more, to help resolve the situation and ask that you please let us know how we can contact you by completing the form using this link: http://reviews.wearekymera.com/38476557/i or, if you prefer, please call our Center Administrator directly at (919) 286-0751 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-03-06 16:17:46
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[24] => stdClass Object
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[id] => 38320044
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[review] => My love one is currently at this facility, I would not send a family member here. It started off all good but as the days go by it is getting worse by the day. I am currently trying my hardest to bring my love one home. This place is short staffed just like any other job but they continue to bring in more patients that they can not handle so that they can milk their insurance and get their money! The food looks horrible, especially on the weekends the place smells like urine where they are not changing patients. On Dec.29, 2022 they only had 1 CNA to 70 patients on 3rd shift and on the second shift they had 2 CNA's in the entire building! (this is sad) The nurses don't help clean the patients, they feel their only job is to pass the medication!
This place is just a pure dump to me at this point. My loved one has laid there for a month with no PT or OT just getting weaker. But yet and still they have to stay wet for 5 or more hours at the time. When you make suggestions to the caseworker what does she do! Not nothing! As long as a family member is present some of the CNA's are just as fake as they want to be! But as soon as you leave they are mistreating the patients. I would advise people NOT to take your love one to this facility! It's NOT a good place!!
[rating] => 1
[reviewer] => LOSHAWNDO BROWN
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38320044
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[review_date] => 2023-01-02
[review_time] =>
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[response] => Dear LOSHAWNDO, we're so very sorry to hear about what you feel is a negative experience while your loved one is at our Center. The Pettigrew Team of Health Care Professionals take great pride in the quality care and services they provide to our Residents, their family members and loved ones. We would like to learn more, to help resolve the situation for you and your loved one. Please let us know how we can contact you by clicking on this link: http://reviews.wearekymera.com/38320044/i or if you prefer, please call our Center Administrator directly at (919) 286-0751 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2023-01-05 15:13:09
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[25] => stdClass Object
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[id] => 37978797
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[review] => I am Pettigrew for short term rehabilitation and I just want to say that this is where I have received the best care from the most professional, compassionate people I have ever met. Everyone here cares about my well-being and gives me the best treatment I could possibly get. They make this experience a joy, as well as, a learning experience. I would encourage anyone to come here for their rehabilitation. You won't regret it!
[rating] => 5
[reviewer] => Peggy St. Pierre
[review_url] => mailto:pegstpierre@comcast.net
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37978797
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[review_date] => 2022-08-26
[review_time] => 09:50:16
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[name] => Peggy St. Pierre
[email] => pegstpierre@comcast.net
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[id] => 8073558
[user] => Tom O'Neill
[response] => Dear Peggy, thank you so very much for the positive feedback and 5-STAR Review! The Pettigrew Rehabilitation Team is honored that you selected us to provide Therapy and Clinical Services while on your Road To Recovery. We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-08-26 11:37:55
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[26] => stdClass Object
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[review] =>
[rating] => 1
[reviewer] => Demetriss Garner
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37708572
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[review_date] => 2022-06-14
[review_time] =>
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[response] => We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: http://reviews.wearekymera.com/37708572/i
[status] => Posted
[response_date] => 2022-06-16 11:21:04
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[27] => stdClass Object
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[id] => 37457158
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[review] =>
[rating] => 5
[reviewer] => Mary E Hart
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37457158
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[review_date] => 2022-03-18
[review_time] =>
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[response] => This is great news! We're so happy to know that you had a good experience.
[status] => Posted
[response_date] => 2022-03-18 14:11:11
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[28] => stdClass Object
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[review] => Gloria at the front desk is really helpful as well as Pam one of the aides/nurses
[rating] => 5
[reviewer] => Tony Mwalali
[review_url] => https://maps.google.com/?cid=15242703642966884823
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/37356129
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[review_date] => 2022-03-01
[review_time] =>
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[response] => Thank you so much Tony for your kind words. We agree that Pam and our Centers Reception Team truly profession HealthCare Heroes!
[status] => Posted
[response_date] => 2022-03-01 14:10:31
)
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[29] => stdClass Object
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[review] => Receptionist was very polite the help was nice also.
[rating] => 5
[reviewer] => Rosa Dash
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[response] => Hello Rosa, Thank you for your positive review of our Center and Team.
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[response_date] => 2022-02-28 08:23:17
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[response] => Hello Peggy, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
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[response_date] => 2022-02-24 15:53:45
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[review] => Great staff and the facility was clean.
[rating] => 4
[reviewer] => Ronald McCoy
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[response] => Hello Ronald, thanks for the positive feedback! We're always happy to hear good things from our customers.
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[review] => Horrible, the rooms in the video do not look like that when you walk in. It smells like a nursing home. The director doesn't know what the hell she is doing, nor can keep up with patients from room to room. Its the worst in Durham,NC. They can't even keep employees for a long period of time.
[rating] => 1
[reviewer] => Heather Watkins
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[response] => Hello Heather, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/37309454/i
[status] => Posted
[response_date] => 2022-02-11 14:37:30
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[review] => When it's time to change the patient's diapers they use a dry rag instead of using a warm soapy ride to clean them. I guess that's why the place have an odor when you walk in the building because they're not cleaning that patient's well
[rating] => 3
[reviewer] => Tracy Hedgepeth
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[response] => Hello Tracy, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
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[response_date] => 2022-01-24 14:22:32
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[reviewer] => Endrea Cobb
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[response] => Hello Endrea, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
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[review] => As a vendor, I was impressed. The staff was so helpful with assisting me the the task and facilitating the needs of the residents. Kudos Pettigrew Rehab team. Makes my job so much easier.
[rating] => 5
[reviewer] => Travella Sellers-Wilkins
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[response] => We are glad you enjoyed your experience at Pettigrew Rehabilitation Center. We're here for you any time!
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[response_date] => 2021-11-19 14:35:42
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[review] => My stay at this facility was a very good experience!!! They were attentive, professional and caring!
The CNA'S were awesome! Physical and occupational therapist dept are awesome too!
[rating] => 5
[reviewer] => Ms Liz Johnson
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[response] => We are glad you enjoyed your experience at Pettigrew Rehabilitation Center. We're here for you any time!
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[review] => More staff members are definitely needed. Attention to patient’s needs are overlooked e.g On my first visit there was a bundle of dirty sheets which sat on the table in my loved one’s bedroom all during the visit. Accountability of residence personal belongings
Is non-exsisting. e.g my relative’s radio & clothing disappeared never to be returned or compensated.
The clock on the wall in the bedroom showed 6:00
all day, since when? How can a resident become orientated to day and time? No has time to observe
However the welcoming staff was very pleasant and lenient with the time restrictions of my visit.
Also nurse Betty Love has done a fantastic job with taking time to connect family to patient and giving feedback on the patient and offering suggestions to help facilitate the care & flow of treatment.
Thank you to all concerned staff & Assistants. Your help is greatly appreciated.
Sincerely,
Ms. B. Smith
[rating] => 3
[reviewer] => Brenda Smith
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[review_date] => 2021-10-20
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[response] => Hello Brenda, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to share it with us.
[status] => Posted
[response_date] => 2021-10-28 10:12:01
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[review] => My visit was conducted in a professional manner and was very pleasant and enjoyable. Great job!
[rating] => 5
[reviewer] => Lawrence Stauch
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[review] => EXCELLENT! staff ,food,CLEANLINESS all above reproach. THE CROWN JEWEL? Rehab. All physical therapist are supubly trained and targeted my need perfectly. The beautifull patios, the upbeat staff all contributed to a fine 28 days.
[rating] => 5
[reviewer] => Roy Overbeck
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[review] => Warm and welcoming Facilty!
A Great place to call your second home.
[rating] => 5
[reviewer] => Jamila Robinson
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[review] => In my many years at pettigrew I've experienced the most caring patient responsible staff and an amazing therapy team, i would truly recommend pettigrew rehabilitation
[rating] => 5
[reviewer] => Gloria Walker
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[review] => Pettigrew’s staff is extremely friendly, helpful, caring and responsive. The facility is always clean and residents well taken care of. They have an outstanding therapy team. If ever you call you’ll be greeted by a welcoming voice. I would highly recommend Pettigrew to all and any of my family and friends.
[rating] => 5
[reviewer] => Kim Gaddy
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[review] => I can honestly say that Pettigrew has the best nursing care to be provided in Durham. Our quality measure are 5 stars and have been through the entire pandemic, our nursing staff truly cares and our therapy staff is high energy. I am proud of the work being done at Pettigrew.
[rating] => 5
[reviewer] => Stephanie Viverette
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[review] => Staff here is caring and knowledgeable, administrative staff are very responsive. I would recommend Pettigrew to all my loved ones.
[rating] => 5
[reviewer] => Terri Beaver
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[review] => Pettigrew Healthcare is an amazing place. The staff works really hard to make you feel welcome and go out of their way to respond to your needs.
[rating] => 5
[reviewer] => Sherry Pruitt
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[review] => The facility has great staff; provides great care and customer service to residents!
[rating] => 5
[reviewer] => Michael McMorris
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[review] => Facility has a truly caring staff, the make the most with what they are given especially during this tough year with covid. They have always treated me with respect and were prompt to answer any questions I had about policies or practices and I would highly recommend them for anyone with a rehab need. the therapy staff if young and highly motivated, well trained and friendly.
[rating] => 5
[reviewer] => Durine Irie
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[review_date] => 2021-05-20
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[review] => Terrible facility. My sister is there now...brought in last night. She had minimal therapy today...basically, they got her out of bed & put her back in. They have not discussed her therapy plan with her (if they even have one!) My sister is extremely stressed because she can hear the staff bickering in the hall outside her room...not just once, but several times. She had ONE CNA that was helpful & caring, but only one, so far. The food...no menu choices. You get what they bring you. It’s barely edible...very badly prepared. It’s so bad there, my sister wants to leave. She’s hoping insurance will let her go home with home PT once a day & 24 hr home aid (hoping it’ll be more cost effective & that insurance will approve it.) She hates it there & wants OUT.
[rating] => 1
[reviewer] => Brenda Steinmetz
[review_url] => https://maps.google.com/?cid=15242703642966884823
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[review_date] => 2020-12-16
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[review] => This facility is a twin to the worst facility. My sister was there for three days for rehab and in that three days, not only did she not get rehab but no one even bothered to assist her to the restroom. This resulted in a very serious bladder infection that caused her system to begin shutting down.
When they discovered that she wasn't asking for the pain meds her doctor prescribed, (that they refused to give her anyway) someone decided to check and see if she was still in the room. That is when she was discovered as conscious but unresponsive. The choice by the facility administration was to fake a diagnosis of phenomena and have her taken to the emergency room to get her off of their property.
The local hospital examined her and found no phenomena but did find that her medical status had drastically declined from where she was when they transferred her to this facility.
If you have loved ones who need rehab services AVOID the facility at all cost. If you don't, you may find that the staff here will AVOID your loved one no matter what services they need.
[rating] => 1
[reviewer] => Eric Dixon
[review_url] => https://maps.google.com/?cid=15242703642966884823
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[review_date] => 2020-10-06
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[review] => Awful place. Needs to be shut down. Major bugs in bathroom around commode.the attendant had to shoo away bugs so my wife could sit on commode. Nats around her face in bed. Nursing staff rude & non caring for patients. Ronald a “so called RN” had attitude towards my wife as if he enjoyed seeing her suffer in agonizing pain. He went through her belongings & stole her Xanax prescription she had brought to hospital to show what she was on and then accused her of self medicating. He needs to be fired. She was on heavy meds from spinal surgery days b4 at hospital and was there for rehabilitation. He made it very clear when he first saw her she would not be getting any pain meds and that her wound vac was not working and he removed it immediately. What a awful human being. The food is non edible. No one should be done the way my wife was treated. A very horrible horrific traumatic experience. Close this place down!!!
[rating] => 1
[reviewer] => Richard Parker
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[review_date] => 2020-07-19
[review_time] => 10:44:25
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[review] => Please do not send your loved one to this ghetto incompetent facility. My mom was only there three week and aides were rude and taking snacks out of her room. She was there for rehab and they did not walk her everyday. The rehab dept is not together n are really not recommended although the hospital are not supposed to provide recommendations. Please request another facility if i could give this place a negative 0 I would.
[rating] => 1
[reviewer] => Cheryls Touch
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[review_date] => 2020-02-24
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[review] => Place is filthy, most staff is inept a d UNQUALIFIED. Avoid wound care if possible. I give 1 star for the PT OT staff they are spot on
[rating] => 1
[reviewer] => Kat Mu
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[review_date] => 2020-01-15
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[review] => The staff are over worked. There is always a shortage of staff. They do not check on patients. They may check once if you are lucky in 8 hours. A PRN named Ronald told the CNA not to change my mother until 5 hours after they were told she BM. I informed the CNA that my mom wanted to be transported from the wheelchair to the bed. She informed me that she had just put her in the chair an hour prior. She did not transport my mom although she said she wanted to get in bed to sleep and rest.
The facility is NASTY DIRTY the walls are torn it needs a total renovation
[rating] => 1
[reviewer] => D Williams
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[review_date] => 2019-12-19
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[review] =>
[rating] => 1
[reviewer] => ree evans
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[review_date] => 2019-11-29
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[review] => My wife has been at Pettigrew for a week. There are pros and cons. The cons are minor. If my family needs a skilled nursing facility again, we'll definitely use Pettigrew.
Here are the cons. Facility is elderly, though it is kept clean. Food is average. WiFi is non-existent.
Non of these "cons" should discourage you from using Pettigrew. The do a great job in the areas that are important.
This place is kept spotlessly clean. My wife's room is kept clean and neat. The common areas of the facility are always clean.
The nursing care is excellent, and it's excellent in the middle of the night and on weekends, as well as during normal business hours. We are very pleased with the skill and kindness of the staff.
The physical therapy program is terrific. It's really helped my wife. They have a nice gym, well-equipped and modern.
Pettigrew looks to be a well-run organization. The key staff positions are held by long-tenured employees. That's a big plus.
I' recommend Pettigrew without reservation.
[rating] => 5
[reviewer] => Stephen Hulme
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[review_date] => 2019-09-17
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[review] => I'm fairly new here but overall im VERY impressed with the care that the residents receive and how professional and knowledgeable management and staff are.The facility is an older facility and the house keeping staff work just as hard as the nursing staff to maintain an odor free facility.....
[rating] => 5
[reviewer] => Shonia Norman
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[review_date] => 2019-07-17
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[review] => Pettigrew has the most caring staff. The staff from the administrative staff to the housekeeping staff, dietary and in between care about the residents. The atmosphere is calming and inviting... Awesome place
[rating] => 5
[reviewer] => Angie Jones
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[review_date] => 2019-07-17
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[review] => Great facility! Very caring staff that provide excellent care.
[rating] => 5
[reviewer] => Patricia Creech
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[review_date] => 2019-07-17
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[review] => I agree with Angela. My sister was there less than 24 hours and I pulled her out. Deplorable .
[rating] => 1
[reviewer] => Shelia Capel
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[review_date] => 2019-07-08
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[review] => The PROS:
*ADMIN REALLY TRIES TO RESOLVE ANY CONCERNS YOU MAY HAVE.
*THE REHAB DEPARTMENT IS BEYOND AMAZING (SPEECH THERAPY, PHYSICAL THERAPY, AND OCCUPATIONAL) YOU CAN TELL THAT THE REHAB DEPARTMENT HAS A GENUINE LOVE FOR WHAT THEY DO, THEY WERE MY MOM'S PERSONAL CHEERLEADERS.
*THEY HAVE CHURCH SERVICES, BINGO, NICE COURTYARD AREA..AND OTHER ACTIVITIES TO OCCUPY RESIDENTS IN DOWN TIME.
THE CONS OUTWEIGH THE PROS BY A FAR SHOT.
CNA STAFF IS A DISAPPOINTMENT. OUT 0F 100% ONLY 20% OF THEM I WOULD TRUST TO CARE FOR MY MOTHER AND THOSE ARE SOME DISHEARTENING FIGURES.
I CONSTANTLY HAVE TO GO TO THE DIRECTOR AND COMPLAIN THAT MY MOTHER HAS BEEN LEFT IN A BOWEL MOVEMENT FOR HOURS. CNA'S LIE TO ME ABOUT WHAT TIMES SHE WAS LAST CHANGED AND CLEANED. MY MOTHER HAS BEEN IN HER ROOM FOR 3 MONTHS AND FOR 3 MONTHS HER ROOM HAS NO RUNNING WARM OR HOT WATER..ONLY COLD. I WOULD HAVE TO GO DOWN THE HALL TO THE LAUNDRY ROOM JUST TO GET HOT WATER TO BATHE HER, AND THEY BEGAN LOCKING THE DOOR TO PREVENT US FROM DOING SO.
THE "CALL BELLS" ATTACHED TO THE RESIDENT'S BED ARE A JOKE. SEVERAL TIMES I HAVE PRESSED THAT BELL, REQUESTING ASSISTANCE AND EVERY SINGLE TIME IT HAS GON UNANSWERED UNTIL I PHYSICALLY GO FIND SOMEONE. IMAGINE IF THAT IS A PATIENT THAT HAS FALLEN AND NEEDED EMERGENCY ASSISTANCE...AND THEN WHAT??
BEING THAT I LIVE ONLY 5 MINUTES AWAY FROM THE FACILITY, I SOMETIMES POP UP AT 2AM, 4AM....RANDOM TIMES TO MAKE SURE MY MOTHER IS BEING CARED FOR PROPERLY AND ITS BEEN SEVERAL TIMES THAT MY MOTHER WAS UNCLEANED OR HANGING OUT OF BED....YET HER CNA WAS OUTSIDE TAKING A SMOKE BREAK, OR NAPPING BACK IN THE ACTIVITY ROOM WITH HER HEAD DOWN USING HER JACKET AS A PILLOW. NONE OF THAT WOULD MATTER IF MY MOM WAS CARED FOR PROPERLY FIRST! THIS REHABILITATION CENTER WAS JUST TAKEN OVER BY A NEW DIRECTOR AND I CAN TELL THAT SHE IS REALLY REALLY TRYING TO BRIGHTEN UP THE PLACE AND MAKE IT BETTER. THEY HAVE SOME AMAZING GEMS AMONGST THEIR STAFF THAT REALLY DO ADVOCATE FOR THE WELL BEING OF THE PATIENTS, UNFORTUNATELY THEY ARE JUST A TINY FRACTION OUT OF A BIGGER NUMBER OF UNFIT STAFF. I WOULD GIVE THIS FACILITY A 2.5 IF I COULD. THEY DEF HAVE THE POTENTIAL TO GET TO 5 STARS...BUT THEY FIRST HAVE TO TIGHTEN UP ON THEIR SLACK AND LAZY STAFF WHO ARE IN IT FOR THE PAYCHECK AND PAYCHECK ONLY.
[rating] => 2
[reviewer] => Nell w
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[review_date] => 2019-04-05
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[review] => Pettigrew Rehabilation Center provides excellent care. The staff are so welcoming to everyone who visits. The nursing staff and rehab team are very helpful and caring to the residents they serve. The building is clean and free of odors. I would definitely recommend Pettigrew to my friends and family members for any future needs.
[rating] => 5
[reviewer] => Reeta
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[review_date] => 2019-03-30
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[review] => My mom was a patient at this facility and she discharged last week, this facility provided excellent care. Her room was cleaned daily, bed was made every time I was there. They encouraged her when she did not want to participate in therapy. The REHAB DEPARTMENT IS AMAZING. I love The rehab department manager Lisa. They were humble,caring,supportive, as if she was their family. The administrative staff was approachable, and respondent to every concern or question that I had. I would recommend this facility to my family. Thank you Pettigrew and staff for being AMAZING during this time.
[rating] => 5
[reviewer] => Sheila Wade
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[review_date] => 2019-03-28
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[review] => Mom has lived there for over 2 years. She is comfortable, content, and well cared for. We are very satisfied with the staff. The staff know her name and are very kind to her. The facility is not fancy, but it is well maintained, clean, attractive, and comfortable.
[rating] => 4
[reviewer] => Jack Denniston
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[review_date] => 2019-03-09
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[review] => I had a friend who was here for around 3 weeks and I visited several times. Mixed bag. The good news is there are some excellent staff here but there were also some not so good ones. Over the 3 week period the not so good ones appear to have left and it felt much better. There do seem to be some disconnects about medical records so if you have someone there bring a list of medicines and be prepared to advocate. My friend really enjoyed the food. They don't seem to do any rehab on the weekends.
[rating] => 3
[reviewer] => Fergus Robertson
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[review_date] => 2019-02-10
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[review] =>
[rating] => 3
[reviewer] => Steven Mays
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[review_date] => 2018-11-01
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[review] => My brother is there now. Not giving pain meds after having major back surgery. After PT staff was told to redress his wounds. He sat for 4 hours or maybe longer and I still dont know if they were redressed. If you have a choice dont go there. If I could give less than 1 star, I would.
[rating] => 1
[reviewer] => Robin Darone
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[review_date] => 2018-10-09
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[review] => Understaffed, rude employees not giving medications in a timely manner. Not answering call bell in a timely manner.
[rating] => 1
[reviewer] => g Kneub
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[review] => I honestly do not understand how the facility is still running and do not comprehend how they pass state inspections? I also do not understand any of the good reviews at the bottom, I assume probably a lie by some of the workers at this facility. They are utterly and extremely understaffed. The NAs are unorganized and complain that they need help when they actually hide in rooms to be on there phone, go out to the breakroom when patients need them and make it difficult to ask for help, when they are being paid to do their job. The NAs that work there are in general are lazy, unproffessional and do not know the mechanics of their job description. If you have a loved one you are considering leaving at this facility, please, save yourself the mistreatment and DO NOT take them there.
[rating] => 1
[reviewer] => Kelly Barbie
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[review_date] => 2018-07-25
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[rating] => 1
[reviewer] => Ryan Hester
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[review_date] => 2017-11-28
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[rating] => 5
[reviewer] => Love Nika Bailey
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[review] => My Father was there for over 6 months at the end of his life. The staff is caring and kind and obviously loved the residents. He was always clean and dressed and the communicated well when there were health concerns.
[rating] => 5
[reviewer] => Corey Whittaker
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REVIEWS
PHC took GREAT care of my mom! The facility was spotless and staff was outstanding. PT/OT was tremendous. Darryl Moss, fmr Creedmoor mayor.
Darryl Moss
Our experience with Pettigrew Rehabilitation Center, during My Father’s stay, was exceedingly positive. The staff were always very attentive, helpful, respectful, and supportive. The facility was clean and well organized. We highly recommend Pettigrew Rehabilitation to anyone in need of their services. My father’s Nurse Kay, in particular, went above and beyond. We will forever be grateful for her dedication, care, and kindness during this difficult time. We could not be more pleased in selecting this facility. We would like to thank all the staff members that helped care for our loved one.
D Walk
View All Reviews
Pettigrew Rehabilitation Center
1515 West Pettigrew St.
Durham, NC 27705